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SYKES Ranks #1 for Vision & Go-to-Market Strategy on Hfs Research Front Office Customer Engagement Operations Report

Sykes

SYKES’ differentiated full lifecycle management services platform effectively engage customers at every touchpoint within the customer journey, including digital marketing and acquisition, sales expertise, customer service, technical support and retention. Its Americas and EMEA regions primarily provide customer?engagement

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

ot CX transformation from contact centers to multichannel, omnichannel, robotics and proactive CX. Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016. Here are the experts: @Jon Arnold , an independent research analyst with a great blog. Contact Center and CX Research and Reports.