2015 Cloud contact contact center solutions Self service 
NICE inContact
JANUARY 26, 2016
For this reason, Verizon Enterprise Solutions , a recognized leader in contact center solutions and global telecommunications, has teamed with inContact , a leading provider of cloud contact center software and agent optimization tools. Customer database integration.
Talkdesk
MARCH 24, 2021
Root Insurance , the nation’s first licensed insurance carrier powered entirely by mobile, was founded in 2015. Implementing a cloud contact center solution has also brought new functionalities to improve Root’s operations, including: Integration with Zendesk to automatically generate tickets and tags.
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