NICE inContact

JANUARY 26, 2016

However, according to a recently released report by Harvard Business Review , where 92% of US based respondents were from organizations with more than 1000 employees, nearly half indicated that improving the customer experience was indicated as either one or two in level of priority.

Customer Service 48

Customer Service contact center solutions Telecommunications Contact Center 48

Talkdesk

MARCH 24, 2021

Root Insurance , the nation’s first licensed insurance carrier powered entirely by mobile, was founded in 2015. The results are personalized car insurance for good drivers, better rates, and a seamless mobile app experience. Intelligent automation that streamlines some of the simpler manual processes in place can help with that.

Automotive 53

Automotive Contact Center contact center solutions Cloud contact 53

EPIC Connections

MARCH 27, 2018

Fifteen years later, our company is a notable industry mainstay whose team of veteran consultants continuously turn that hum into a harmonious soundscape that delivers superior customer experiences. We aim to grow as a preferred partner in building the contact center of the future.

Consulting 37

Consulting Consulting Contact Center Cloud contact 37