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HoduCC Named Category Leader in 2024 GetApp Awards

Hodusoft

As businesses continue to prioritize customer-centric strategies, having reliable call center software like HoduCC becomes indispensable. Understanding GetApp’s Category Leaders GetApp’s Category Leaders represent the cream of the crop in various software categories, including call center software.

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Gartner’s GetApp Ranks HoduCC #1 Category Leaders in Predictive Dialer

Hodusoft

HoduSoft, a leading unified communications software maker, today announced that their Call & Contact Center Software, HoduCC has been ranked as the No. 1 Predictive Dialer Software in GetApp ’s Category Leader list, published by Gartner Digital Markets Report.

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HoduSoft partners with ITWerks to serve the UC Market in Singapore’s Territory and Global Clients

Hodusoft

Currently, HoduSoft offers: HoduCC – An omnichannel Call and Contact Center Software. HoduPBX – A robust VoIP IP PBX Software. HoduBlast – A Voice, SMS, & WhatsApp Broadcasting Software. HoduConf – An Audio Conferencing Software. About HoduSoft.

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6 Numbers To Keep In Mind For A Successful Contact Center

airespring

Below are a range of statistics from a benchmark report by Dimension Data, showcasing the numbers that defined the contact center industry in 2015. With 2016 already under way, use these numbers to measure where you sit on the contact center curve. 40% of contact centers “have no tools to analyze data.”.

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Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024

Hodusoft

HoduCC-Call and Contact Center Software Since its inception in 2015, HoduSoft has been at the forefront of innovation, delivering world-class communication products that redefine industry standards. And amidst it all, HoduSoft aims to shine bright as an exhibitor.

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The Role of Digital in Customer Experience, by Sandeep Kuvvarapu

ijgolding

Due to rapid advancements, contact center technology systems need to be modified quite often and hence it is quite important to invest in solutions which provide agility to upgrade/ downgrade or modify with ease. Another important aspect of customer support is the channel of interaction between the customer and the organization.

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8 Best Gong Alternatives in 2023 to Improve Sales and Leads

JustCall

Conversation Intelligence Software has gained momentum over the years, and the first tool that comes to mind is Gong. Founded in 2015, Gong is a popular sales intelligence software that provides deep insights into deal progress, pipeline, and market trends. However, post-pandemic many Gong competitors have come to the fore.

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