2015, Best practices and Brand ambassadors

Why customer service is still vital in the supermarket price war

Eptica

SEPTEMBER 18, 2015

Date: Wednesday, September 23, 2015 Why customer service is still vital in the supermarket price war. Published on: September 23, 2015. This gap between best and worst replicates Eptica’s findings in the 2015 UK Multichannel Customer Experience Study. Those that were 1% below saw sales decrease by 1%.

Multichannel

Multichannel Customer Service Brand ambassadors Self service

Four Cool Ways to Cement Customer Trust

PeopleMetrics

DECEMBER 5, 2014

So here are four best practices some companies are employing to help them cement solid, lasting relationships with their customers. Today, the most credible and trustworthy brands are those with raving fans doing the selling for them. Rohit goes on to say, "Brand ambassadors are more than good customers.

Brand ambassadors

Brand ambassadors Banking Advertising Education

Customer Contact Central

Why customer service is still vital in the supermarket price war

Four Cool Ways to Cement Customer Trust

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