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Evaluate the text summarization capabilities of LLMs for enhanced decision-making on AWS

AWS Machine Learning

The overall goal of this post is to demystify summarization evaluation to help teams better benchmark performance on this critical capability as they seek to maximize value. Use it as a baseline or benchmark for summary quality related to content selection. ROUGE would not identify these issues.

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Cloud Communications: The Instrumental Enabler of the Mobile, Remote and Millennial-Dominated Workforce

EPIC Connections

These services combine technology with industry benchmarking and best practices to ultimately drive higher contact center performance. Implementation Services : Seamlessly deploy cloud communications applications, ensuring tight integration, testing, calibration, functionality, and team training.