article thumbnail

How Outsourcing Your Telemarketing Services to a BPO Company Can Increase Efficiency

Anexa BPO

Business Process Outsourcing in 2020. As we enter the second half of 2020, outsourcing is continuing to attract attention from all kinds of industries – no longer is BPO used only by manufacturing companies. Countless businesses all around the world are now using BPO in their daily operations – especially telemarketing.

article thumbnail

How Outsourcing Your Telemarketing Services to a BPO Company Can Reduce Costs and Increase Business Efficiency

Anexa BPO

Business Process Outsourcing in 2020. As we enter the second half of 2020, outsourcing is continuing to attract attention from all kinds of industries – no longer is BPO used only by manufacturing companies. Countless businesses all around the world are now using BPO in their daily operations – especially telemarketing.

article thumbnail

How Much Training is Too Much in Outbound Telemarketing?

Quality Contact Solutions

You oversee a team of outbound telemarketing appointment setters in a call center. You may be contributing to the problem by over-training your outbound telemarketing appointment setters. How do you know when you are over-training your outbound telemarketing appointment setters? By Ryan Apodac, Operations Manager/Trainer.