2014 Big data Customer retention Employee engagement 
ProProfs Blog
JANUARY 30, 2020
Consumers’ trust in retailers and manufacturers has declined by more than half since 2014. With the customer trust level going down at this rate, it will become all the more essential for a business to interact with its customers actively. Customer service centers tend to locate issues that can impact a customer’s experience.
delighted
JANUARY 7, 2020
Fueled by big data, AI is reshaping how brands scale their businesses, improve product offerings, and connect with customers. Typically, happy employees are more likely to refer your company as both a place to purchase from but also a place to work. Survey your customers for employee feedback.
Expert insights. Personalized for you.
204 
Let's personalize your content