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Using Artificial Intelligence to Build a Great Future for CX

CSM Magazine

With vital customer intelligence at their fingertips, frontline staff are able to push out targeted sales content, pre-empt what customers will purchase in the future and predict their loyalty and value to the business. To learn how to use AI to build a great future for customer service, visit www.ebi.ai. About the Author.

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50+ Customer Engagement Statistics for 2020

ProProfs Blog

That is one reason why business owners should work upon strategies that allow them to develop dynamic relations with the customers naturally. Retail banking customers who are fully engaged bring 37% more annual revenue to their primary bank than actively disengaged customers. Source: Gallup ) Tweet this.

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