ChurnZero

APRIL 3, 2019

ChurnZero, the experts in fighting customer churn, today announced TrustRadius has recognized them as a 2019 Top Rated Award Winner in Customer Success Software. Since they launched in 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of the best B2B technology products.

B2B 15

B2B industry standards Feedback Analytics 15

Callminer

AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Launched in 2013, Zingtree has helped over 15,000 organizations streamline support, engage with customers, and more.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

NOVEMBER 22, 2023

Get hints and tips for getting started fast, and see example reference architectures for common use cases built with AWS AI and ML such as self-service customer support, text analysis, report generation, post-call analysis, and forecasting trends. Since 2013 he has helped AWS customers adopt AI/ML technology as a Solutions Architect.

Engineering 108

Engineering Best practices APIs Government 108