Ascensos Uses Calabrio ONE To Schedule and Empower 2,500 Agents and Save 375 Hours a Week
CSM Magazine
JULY 19, 2023
Significant resource planning efficiencies help European customer service outsourcer release valuable time back into customer care. Our true-cloud technology is designed to tackle the major challenges that contact centres face today including the rising demand for multi-channel service and hybrid working models.
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