Customer Experience Professionals: Why We Do What We Do
ijgolding
NOVEMBER 17, 2016
More specifically though, about 18 months ago I implemented a VoC survey for an IT Helpdesk that ended up saving all their jobs. I am also remarkably proud of the difference I have personally made in the organisations I have worked for and continue to work with. Are you ready to ride the rollercoaster? If so, CX may be for you.
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