Clienteling for Gen Z: Understanding the Needs of a New Generation
Global Response
OCTOBER 25, 2023
Gen Z is defined as those born between 1997 and 2010, which means they’re coming of age now—between teenagerdom and their mid-20s. Omnichannel shopping and service not only provides seamless experiences, but it ensures that customers have consistent experiences across all touchpoints, both online and offline. think again.
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