VocalCom
MAY 27, 2019
According to PricewaterhouseCoopers, the number of companies that are investing in omnichannel experiences has jumped from 20% to more than 80% since 2010. The post 4 Priorities of a Successful Omnichannel Brand appeared first on Vocalcom Blog.
Avaya
MARCH 23, 2017
So much so that nearly 90% of companies now compete solely on CX —a drastic increase from 36 % in 2010—and 50 % of consumer product investments are expected to be redirected to CX innovations—like attribute matching—by the end of this year. Contact us. We’d love to hear from you.
NICE inContact
JANUARY 31, 2018
On its way to becoming an international powerhouse in business processing (BPO) and customer experience outsourcing, Webhelp partnered with NICE inContact back in 2010. The post BPO Giant Webhelp Relies on NICE inContact for Omnichannel Capabilities appeared first on inContact Blog.
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