Guest Blog: How to Personalize Your Chatbots for Customer Journey Tracking & Provide a Better Experience
ShepHyken
NOVEMBER 2, 2018
In 2010, the boys over at Apple released Siri that astounded the world because for the first time you had a super-commercial chatbot/personal assistant that was so easy to have the mass market adapt to. A Personalized Guide to Help Out Your Customers. Say goodbye to waiting times for a customer’s queries to be answered.
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