CSM Magazine
JUNE 27, 2023
With Zenarate’s AI Coach, newly hired and tenured agents in training role-play with their personal unbiased AI Coach, from home or office, using their own natural language without any scripting. Founded in 2010, Volition has over $1.7 Zenarate AI Coach helped us achieve that goal.”
AWS Machine Learning
NOVEMBER 21, 2022
Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. We deploy the En_core_web_md model from the spaCy library.
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Balto
AUGUST 3, 2022
Our recent Script Adherence report unearthed a similar finding: the agent experience, for the most part, is universal, and only varies slightly based on company size. The Case For the Anti-Script: A Multifactor Analysis of Script Adherence - Balto Ai. 2010, December). The Contact Center of 2030. 2022, March 29).
AWS Machine Learning
OCTOBER 10, 2023
For example, you can select a ML framework for training local models at FL clients and customize different aggregation algorithms as scripts running in Lambda functions at the server. She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. He received his Ph.D.
Vistio
AUGUST 9, 2021
2010, I sold out my interest in that consulting business, and I’ve been independent ever since. And even by 2010, when we had voice and data convergence, the technologies weren’t really appropriate yet. It was quite a large operation, and we were pretty much dominant players in the South African context then.
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