100+ Customer Experience Stats to Prepare for 2023
CCNG
OCTOBER 19, 2022
Marketing Metrics, 2010) Increasing customer retention rates by 5% increases profits anywhere from 25% to 95%. Oracle, 2010) 73% say that valuing their time is the most important thing a company can do to provide them with good online customer service. 44% of respondents’ organizations plan to use journey analytics more, as well.
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