Hodusoft

NOVEMBER 13, 2019

So, in the case of contact center software, you have good things to look forward to in 2020. Still, these trends point to making life easier for contact centers and helping them to serve customers better and faster. We can expect it to gain even more ground as call centers based around WebRTC become more popular.

Contact center software 40

Contact center software Contact Center contact center solutions call center software 40

ConvergeOne

JULY 20, 2021

Nation-state hackers and their attacks have increased steadily between 2010 and 2019. However, a sharp increase was noticed in 2020 due to the changing work environments that were adopted due to the COVID pandemic. Five Steps Toward Proactive Cybersecurity for Contact Centers. How Did These Incidents Affect Companies?

Education 113

Education Enterprise Government Healthcare 113

ConvergeOne

JULY 20, 2021

Nation-state hackers and their attacks have increased steadily between 2010 and 2019. However, a sharp increase was noticed in 2020 due to the changing work environments that were adopted due to the COVID pandemic. Five Steps Toward Proactive Cybersecurity for Contact Centers. How Did These Incidents Affect Companies?

Education 52

Education Enterprise Government Healthcare 52