Comm100

MARCH 27, 2023

However, with the technological demands of students rising, it’s not always easy for schools to provide students with the level and quality of support that they expect – especially within a tight budget. Task bots Task bots are a great first step into automation for those who are unfamiliar with the technology.

Education 69

Education Chatbots Wait times Surveys 69

Clarabridge

MARCH 2, 2017

In 2009 as social media took hold, a new category emerged: “A person like yourself”. Dale is one of the top thought leaders in big data and analytics by Analytics Week, a contributor to business and technology publications including Wired and ClickZ and a Fellow of the Royal Society of Arts.

Benchmark 49

Benchmark Government Big data Analytics 49

Clarabridge

MARCH 2, 2017

In 2009 as social media took hold, a new category emerged: “A person like yourself”. Dale is one of the top thought leaders in big data and analytics by Analytics Week, a contributor to business and technology publications including Wired and ClickZ and a Fellow of the Royal Society of Arts.

Benchmark 45

Benchmark Government Big data Analytics 45

TechSee

DECEMBER 5, 2017

Recognizing that continuously adding quality agents simply does not add up financially, more and more companies are turning to technology in order to scale quality support. Customers appreciate: Faster, personalized customer support. Customers appreciate: The personalized and intuitive customer self-service. ” 2. Coveo.

Contact Center 116

Contact Center Technology Self service Call Center 116