2009 Benchmark Customer retention Self service 
Fonolo
APRIL 17, 2019
This certified airline rating system is recognized as an industry benchmark of airline standards in airport and cabin staff services’ onboard products; and business-class lounge offerings. In 1999, it implemented the country’s first self-service express check-in kiosks. Shai Berger , Co-Founder and CEO, Fonolo.
ChurnZero
JUNE 19, 2020
During the webinar, we discussed: How customer retention impacts the valuation of your company. How Customer Success can effectively drive retention. What data you need to get the investment in your Customer Success team. The big test is how companies will retain customers during the downturn.
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