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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Jack is also the founder and CEO of FM Outsource, an award winning digital customer service outsourcing solution, and a regular public speaker on customer service, customer experience, AI, and automation.

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QCS is a SOC 2 Type 2 Compliant Call Center

Quality Contact Solutions

Quality Contact Solutions, Inc (QCS), a leading outsource contact center and BPO company, today announced that it received its? Since 2007, Quality Contact Solutions (QCS) has established itself as an industry leader in contact center and BPO solutions, including B2B and B2C programs. AURORA, Nebraska (December 9, 2021) ?Quality

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues. Jeremy has been recognized numerous times as a thought leader for his writing and speaking on a variety of topics including quality management, outsourcing, customer experience, contact center technology, and more.