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People, processes & partnership: How Luminus shakes up the energy market using Hello Customer

Hello Customer

million domestic and professional customers and rely on great customer experience to attain their goal of becoming the preferred energy supplier in Belgium. The heat is on because in 2007 the government liberalized the market making it a price-driven and competitive environment. They serve 1.8

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People, processes & partnership: How Luminus shakes up the energy market using Hello Customer

Hello Customer

million domestic and professional customers and rely on great customer experience to attain their goal of becoming the preferred energy supplier in Belgium. The heat is on because in 2007 the government liberalized the market making it a price-driven and competitive environment. They serve 1.8

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Can I Work a Customer Service Job from Home? Adrian Swinscoe.

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5 Questions to Gauge Customer Adoption

Education Services Group

Unless you’re one of the first people to buy an iPhone, way back in 2007, there was probably a time when you thought a smartphone was unnecessary. In this case, it’s the amount of time between a customer making an initial purchase (or trial download) and getting what they want out of it. Think back to your first smartphone.

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5 Questions to Gauge Customer Adoption

Education Services Group

Unless you’re one of the first people to buy an iPhone, way back in 2007, there was probably a time when you thought a smartphone was unnecessary. In this case, it’s the amount of time between a customer making an initial purchase (or trial download) and getting what they want out of it. Think back to your first smartphone.