article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. She writes for the blog of Dialer360. She has a command to write on call center software and new technologies used in contact centers. Her articles are also published on other sites as a guest blogger.

article thumbnail

Struggling to Increase Sales? It’s Time to Focus on the Customer Experience

aircall

The company is well-known for going to great lengths to satisfy its customers, which its Bali location proved in 2007. . We help businesses become more customer-centric by providing them with cloud-based call center software that’s designed to help improve customer experiences and engagement. The Problem.

Sales 71
article thumbnail

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Out of all the customer engagement software tools that are out there, which one is right for your company? This blog post will cover several of the top, most sought-out customer engagement tools on the market. Zendesk was founded in 2007 by three friends using an old kitchen door as a desk. WordPress blogs.

CRM 42