Netomi

JANUARY 5, 2022

He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues. Temkin Group was acquired by Qualtrics in October 2018.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Callminer

AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. She writes for the blog of Dialer360. Bill Dettering. Nabahat Shanza.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Deployment : Cloud, SaaS, Web. Zendesk was founded in 2007 by three friends using an old kitchen door as a desk. Deployment : Cloud, SaaS, Web. WordPress blogs. Deployment : Cloud, SaaS, Web.

CRM 42

CRM Enterprise SaaS Marketing 42