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Checking In on the Mexican Call Center Industry

Outsource Consultants

Notably, the country’s booming technology sector, particularly in the realm of generative AI, makes it an appealing destination for outsourcing. Outsource Consultants delves into the key changes seen in Mexico over the last three years, helping you prepare for your perfect Mexican call center partner.

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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

Janeen Ansell is the Operations Manager at TeleDirect , a leader in business process outsourcing (BPO) with a multi-tier menu of solutions for a variety of commerce requirements. She leads a team of highly engaged Team Leaders, Trainers, and Supervisors who share her commitment to exceptional customer service. Michael Replogle.

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CX FORUMS: 2018 Key Note Speakers

Livepro

Luke Jamieson is a Leader in Customer and Employee Experience, is well-versed in Omni-Channel implementation and transformation. Luke has over 13 years of expertise across the Superannuation retail, outsourcing and profit-to-member sectors. In the last 10 years he has seen CSBA grow in the range of product and services provided.