ClearAction

NOVEMBER 13, 2014

The MO function enables the marketing organization to shift from being viewed as a cost center and to operate more like a business, with formalized best practices, processes, infrastructure, and reporting. The 2006 IDC CMO Technology Benchmark Study found that the headcount allocated to MO was about 2.5%.

Marketing 62

Marketing Finance Benchmark Government 62

Customer Interactions

JULY 25, 2010

Founded in 2006, NERC does this through a set of standards and through its strong enforcement program. Of course, these tasks can be managed manually, but more and more utilities are finding technology a great help. What are your thoughts on Situation Management? What other approaches or best practices have you employed?

Benchmark 28

Benchmark Best practices Consulting Consulting 28

Comm100

NOVEMBER 13, 2022

With this all in mind, this guide will explore customer service from top to bottom, exploring the state of customer service today, revealing best practices, and recommending the best software you can adopt to help your customer service operations become the envy of your competitors. Customer service best practices.

Customer Service 75

Customer Service Chatbots Best practices Surveys 75