Remove 2005 Remove Scripts Remove Surveys Remove Video
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[Infographic] 9 Effective Call Center Strategies You Can’t Miss

Quiq

It’s not as simple as setting up a few phones and handing your team a script (although we’re sure no one has thought that since 2005). You’ll improve our contact center operational efficiency with conversations, survey results, and performance data all in one easy-to-use interface. With regular surveys.

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SMS vs. MMS: Which is the Better Choice?

JustCall

An MMS message is an SMS message containing multimedia assets such as: Images Videos Audio clips Emojis Website links GIFs Due to the requirement for the transmission of text and media, the traditional cellular network may not be adequate for sending or receiving MMSes. billion MMS messages were sent globally in 2016. billion by 2023.

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