DMG Consulting

SEPTEMBER 6, 2023

Real-Time Guidance Drives Contact Center Digital Transformation September, 2023 In 2005, Donna Fluss, founder and president of DMG Consulting LLC, published a book called The Real-Time Contact Center , which had a twofold purpose.

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Contact Center Average Handle Time Analytics Consulting 48

Callminer

AUGUST 1, 2017

Make onboarding & ongoing coaching as stellar as possible. James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. If someone is making a mistake for two months waiting for his/her quarterly coaching session, thousands of dollars can be lost. James Pollard.

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Contact Center Call Center Average Handle Time Real estate 334

Outsource Consultants

JULY 19, 2021

Genetics, financial resources, access to top coaching, and exposure to the sport at a young age are all virtual requirements for a decorated athletic career. If you’re looking for a gold medal outsource call center partner, Outsource Consultants can simplify your selection process. Olympians don’t just “happen.” The Disrupters.

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