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Challenges for the Online Payments Ecosystem

Whitepages Pro

When Amazon announced the creation of Amazon Prime in 2005, it was the turning point in a new era of consumer expectations. Download our latest ebook, The Value of Pre-Authorization Screening in the Payments Ecosystem of Today , to learn how to compete—and thrive—in the modern eCommerce landscape.

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Challenges for the Online Payments Ecosystem

Whitepages Pro

When Amazon announced the creation of Amazon Prime in 2005, it was the turning point in a new era of consumer expectations. Download our latest ebook, The Value of Pre-Authorization Screening in the Payments Ecosystem of Today , to learn how to compete—and thrive—in the modern eCommerce landscape.

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Evolution of the support rep: from outsourced to in-office

Kayako

A particular blog that went viral in 2005 was a more extreme example of outsourcing by AJ Jacobs, editor-at-large in Esquire. We’ve got some great free resources to help you do this: The Rock Your Support ebook. The Support Hiring Model. We’d love to hear what you think about this. How have you made remote support work?