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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. The best thing that you can do to increase efficiency at a contact center is…”. Markus Linder is an expert in the field of e-commerce and Digital Advice, in which he has been active since 2005. James Pollard.

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Reinventing a cloud-native federated learning architecture on AWS

AWS Machine Learning

She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. Kris is a renowned leader in machine learning and generative AI, with a career spanning Goldman Sachs, consulting for major banks, and successful ventures like Foglight and SiteRock.

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This is What Exceptional Customer Service Looks Like In 2018

Comm100

The following best practices set contemporary leaders in innovation apart from the pack and represent what exceptional customer service looks like in 2018. Amazon Prime began to pick up members as early as 2005 with the attractive offer of free two-day shipping on eligible purchases within the United States.