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Get smarter search results with the Amazon Kendra Intelligent Ranking and OpenSearch plugin

AWS Machine Learning

Amazon Kendra Intelligent Ranking application programming interface (API) – The functions from this API are used to perform tasks related to provisioning execution plans and semantic re-ranking of your search results. Create and start OpenSearch using the Quickstart script. Download the search_processing_kendra_quickstart.sh

Scripts 79
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The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

In 2005, built a group of companies. So, I’m going off-script for a second, but when you go in and do the contact center assessments that you’ve been doing for so long, what’s the starting point? Today, with web books and other very easy-to-use devices and APIs, it’s a lot easier.

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How to Choose a Call Center Provider?

NobelBiz

From pricing, voice quality, and compliance to agent experience, campaign scripting, reporting, and everything in between falls under the jurisdiction of your software and/or telecom provider. This is why, in more than one way, the overall performance of a center depends on the service providers (SP).