2004 industry standards Strategic Value Technology 
COPC
SEPTEMBER 9, 2019
“… the technology revolution (e.g., the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Q: What has been the biggest challenge in the deployment of AI technology at Ant Financial, and how did you overcome it?
COPC
SEPTEMBER 3, 2019
“… the technology revolution (e.g., re-establishment of industry standards.”. is a globally renowned consulting firm in the service industry, and that the influential COPC CX Standard has provided the industry with guidance and best practices in customer experience measurement and management.
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