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The Social Science That Explains Customer Service Attrition Rates

aircall

High customer service attrition rates can sink an otherwise promising business, but this stubborn problem is solvable. From a social and emotional perspective, these conversations can quickly add up, and it’s usually the hardest working employees who feel this burden the most. Defending Against Angry Customers.

article thumbnail

The Social Science That Explains Customer Service Attrition Rates

aircall

High customer service attrition rates can sink an otherwise promising business, but this stubborn problem is solvable. From a social and emotional perspective, these conversations can quickly add up, and it’s usually the hardest working employees who feel this burden the most. Defending Against Angry Customers.

article thumbnail

The Social Science That Explains Customer Service Attrition Rates

aircall

High customer service attrition rates can sink an otherwise promising business, but this stubborn problem is solvable. From a social and emotional perspective, these conversations can quickly add up, and it’s usually the hardest working employees who feel this burden the most. Defending Against Angry Customers.