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The Social Science That Explains Customer Service Attrition Rates

aircall

High customer service attrition rates can sink an otherwise promising business, but this stubborn problem is solvable. Customer support can, unfortunately, feel limiting in this way. After all, customer support — for all its stresses — is fulfilling in terms of person-to-person interaction and problem-solving.

article thumbnail

The Social Science That Explains Customer Service Attrition Rates

aircall

High customer service attrition rates can sink an otherwise promising business, but this stubborn problem is solvable. Customer support can, unfortunately, feel limiting in this way. After all, customer support — for all its stresses — is fulfilling in terms of person-to-person interaction and problem-solving.

article thumbnail

The Social Science That Explains Customer Service Attrition Rates

aircall

High customer service attrition rates can sink an otherwise promising business, but this stubborn problem is solvable. Customer support can, unfortunately, feel limiting in this way. After all, customer support — for all its stresses — is fulfilling in terms of person-to-person interaction and problem-solving.