NPS Benchmarks for 2018: How Do You Compare?
AskNicely
AUGUST 29, 2018
The Net Promoter Score framework arrived in 2003, and since then organizations have been trying to answer that question. Brands that embrace these new NPS best practices unlock accelerated growth and long-term advocacy because they possess an advantage on customer experience. Connecting NPS-Based Customer Centricity to Business Growth.
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