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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

This customer-centric focus has resulted in 72% of businesses reporting that their top priority is improving the customer experience, according to Forrester. To accomplish this goal, companies must determine the most efficient, yet affordable, way to give their customer care processes a boost. .

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Top 30 SaaS Companies in India

SmartKarrot

Companies can create content that increases conversions and dialogues by using the tool’s metrics. Found in 2015 by Praveen Kumar and Vengat Krishnaraj is a sales engagement tool that allows the marketing team to send customized emails and follow-ups to leads.

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