Customers care about their metrics, not yours.
Bill Quiseng
MAY 17, 2023
QUI QUOTE: Your customers don’t care about your NPS, CSAT, or CX metrics. They only care about theirs: One to One. Get inside their hearts. Create an emotional connection. Think RELATIONSHIPS or Go Broke. Human to Human. Heart to Heart #customerservice #customerexperience #custserv #custexp #cx
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