Introducing BB: The Bold360 Chatbot
bold360 Blog
FEBRUARY 20, 2019
On one end of the spectrum is in impersonal and soulless “Hal” from 2001: A Space Odyssey. As companies create more customer facing AI-powered experiences, this continuum will only become more important to properly navigate as it is an extension of the company brand and may become the first line of most customer interactions.
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