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Alerts Are For More Than Recovering From Poor Experiences. Remember to Recognize Your Stars Too.

PeopleMetrics

Many of our clients manage this by creating a "Brand Ambassador" program, which recognizes employees who deliver the best customer experiences. At PeopleMetrics, our Brand Ambassador Awards are reserved for frontline employees who generate the most recognition alerts. Pay It Forward. Set up a recognition program today!

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Introducing BB: The Bold360 Chatbot

bold360 Blog

On one end of the spectrum is in impersonal and soulless “Hal” from 2001: A Space Odyssey. As companies create more customer facing AI-powered experiences, this continuum will only become more important to properly navigate as it is an extension of the company brand and may become the first line of most customer interactions.