stay-nimble-la-carte-customer-service-solutions 
Customer Service Life
JANUARY 22, 2018
A la carte vs All-in-one. It’s the all-in-one customer engagement platform. You see, a quick survey of the the clients we work with shows that the majority of them use either Zendesk or Salesforce as the main hub for their customer communication. I like to call this the “A la carte” model.
Education Services Group
APRIL 12, 2022
You know what I love about being part of the Customer Success movement? Because it stands at the edge between customer and provider, it has no choice but to be nimble, deliberate, and anticipatory. What is ESG and what is Customer Success as a Service (CSaaS)? The tectonic forces that are constantly at play.
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