The Future of Customer Success: Talking 2020 and Beyond with ESG CEO Michael Harnum
Education Services Group
JULY 15, 2020
Zuora did a study on the marketplace during the pandemic. Then, if that’s the summary of my case that there will be more subscriptions and they will be more relevant to companies, the question becomes – how are you going to handle it? There’s a ton of opportunity there for increased subscription activity.
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