Hodusoft
FEBRUARY 29, 2024
As per one recent study by Datto, MSPs, on average, serve 122 clients. Especially during peak times. Managing call volume can be challenging while maintaining service quality. Remote Work Challenges As per a recent study , 30 percent of MSPs will continue working from home even four years after COVID.
Integrity Solutions
MAY 24, 2023
In fact, one thing we learned from the study – and in discussions since we released the findings – is that many question whether achievement drive is something that actually can be developed. Various studies have shown that salesperson turnover rates are up to three times as high as rates for the overall labor force.
GetFeedback
APRIL 25, 2019
According to a Bain & Company study , even though 80% of companies say they provide great experiences for their customers only about 8% of customers agree. . But multichannel service can only do so much because while these channels work alongside one another they’re largely separate.
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