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Guest Blog: Improve Company Culture By Listening to Your Employees

ShepHyken

Create training programs and professional development workshops. Assistants – Observant and dedicated assistants can provide insight on time management. Having a continual process to engage all of your employees, stakeholders, and customers will increase productivity, improve morale, and “better” your company as a whole.

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The Power of Real-Time Monitoring in Call Centers

NobelBiz

. – Brad Butler, Contact Center Software Consultant @ NobelBiz Mastering the Art of Real-Time Monitoring as a Call Center Supervisor Real-time monitoring is an art that, once mastered, opens a new dimension of customer service management.

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Essential Aspects of Sales Training

Integrity Solutions

Reading books, attending workshops and listening to experts who share their selling secrets also isn’t going to make them successful. As a result, the loss of that one salesperson can have a ripple effect on productivity and morale across the sales organization. And it gets worse: It might even cause more sales reps to leave.

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