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Avoiding Work-at-Home Virtual Shock

Virtual Live Labs

SEPTEMBER 30, 2020

Organizations are now understaffed, and customers grow weary of the messages on the IVR addressing the long wait times. While leading organizations from 50 to over 2,000 employees, Vicki created this set of leadership tools to help leaders to spend less time managing, while achieving higher company performance.

Coaching 130
Coaching Contact Center Employee engagement Accountability 130
article thumbnail

Avoiding Work-at-Home Virtual Shock

Virtual Live Labs

SEPTEMBER 30, 2020

Organizations are now understaffed, and customers grow weary of the messages on the IVR addressing the long wait times. While leading organizations from 50 to over 2,000 employees, Vicki created this set of leadership tools to help leaders to spend less time managing, while achieving higher company performance.

Coaching 130
Coaching Contact Center Employee engagement Accountability 130
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