Magazine Sales Time management Wait times 
Virtual Live Labs
SEPTEMBER 30, 2020
Customer satisfaction and sales revenue can be impacted as well. Organizations are now understaffed, and customers grow weary of the messages on the IVR addressing the long wait times. Organizations now need more employees to do the same volume of phone, email, chat, texts, and social media interactions with customers.
Virtual Live Labs
SEPTEMBER 30, 2020
Customer satisfaction and sales revenue can be impacted as well. Organizations are now understaffed, and customers grow weary of the messages on the IVR addressing the long wait times. Organizations now need more employees to do the same volume of phone, email, chat, texts, and social media interactions with customers.
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