19 Important VoIP Features (Every Modern Business Needs)
JustCall
APRIL 5, 2022
a sales call might go to an agent in sales, while a support call might go to someone in customer service), or it can be based on the identity of the caller (e.g., Smart routing allows businesses to provide personalized experiences for each customer, improving targeting and efficiency, as well as reducing wait times.
52 
Let's personalize your content