Interactive Voice Response Multichannel Technical Support virtual call center 
Hodusoft
JUNE 21, 2023
Companies or organizations that want to provide effective customer service as well as make sales calls can benefit from using blended call centers. Virtual call centers are extremely flexible and less expensive to run and manage.
OctopusTech
SEPTEMBER 9, 2023
They use Interactive Voice Response (IVR) in their call centers where customers can interact with the self-service menu by using speech recognition or dial entry features and get connected to the right operator who can solve all their queries. Today, the entire working system has been changed.
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