Global Response
MARCH 27, 2024
Compliance reminders : Remind agents of relevant legal or regulatory compliance issues, ensuring the conversation meets industry standards. Start with a customer journey map to understand the different touchpoints in which customers interact with your business. Regularly train and update your agents.
Lumoa
FEBRUARY 9, 2023
including an improved camera in the next generation of the smartphone) Training and new incentives to personnel to adjust their behavior (e.g. Support consistent employee training, add customer-centricity into the principles and mission, and involve cx training in the onboarding program.
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Lumoa
MARCH 20, 2018
including an improved camera in the next generation of the smartphone) Training and new incentives to personnel to adjust their behavior (e.g. Support consistent employee trainings, add customer centricity into the principles and mission and involve cx training in the onboarding program.
Lumoa
MARCH 20, 2018
including an improved camera in the next generation of the smartphone) Training and new incentives to personnel to adjust their behavior (e.g. Support consistent employee trainings, add customer centricity into the principles and mission and involve cx training in the onboarding program.
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