Inbound sales Outbound sales Surveys Upselling 
Global Response
FEBRUARY 13, 2022
For advanced technical support, inbound call centers may use tech systems to route the caller to advanced IT support. Inbound sales or upgrades. Outbound call centers can offer a variety of services to support your sales and marketing goals, whether that’s market research, lead generation or direct sales calls.
OctopusTech
SEPTEMBER 9, 2023
In addition to this, they are also trained in upselling techniques. The two most common responsibilities performed by outbound call centers include expanding sales reach and selling goods to potential users. For example – You can send a survey via email to your customers related to the customer service experience.
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