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How Mention Uses Aircall to Boost Sales and Customer Success

aircall

Mention, a media monitoring software company , has been using Aircall’s VoIP phone system for more than three years. Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos. Founded in 2012, Mention rapidly acquired over 650,000 customers.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

It helps them to focus on sales, marketing, product and service development, and other business operations. Instead of managing call center functions, companies can focus on marketing, sales, product development, and future planning which are critical for the growth and to survive in the competition.

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Click-To-Call: How It Impacts the Customer Experience

aircall

These connections are possible and can be supported through a phone call, SMS or Voice-over-Internet-Protocol (VoIP). It means that not having the click-to-call component available is significantly harming your business’s sales. Increased Sales and Brand Loyalty. Maximise online sales opportunities.